SayPro Information & Targets for the Quarter Gather customer feedback on common issues and provide insights to improve the platform from post-interaction surveys (target: 90% or higher satisfaction) from SayPro Monthly January SCMR-17 SayPro Monthly Help Desk: Provide customer support through chat, email, or phone by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR […]
SayPro Information & Targets for the Quarter Customer Support Metrics Response times (aim to respond within 1 hour for live chat, 24 hours for email) from SayPro Monthly January SCMR-17 SayPro Monthly Help Desk: Provide customer support through chat, email, or phone by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR Overview: For SayPro’s […]
SayPro Knowledge Base Maintenance Continuously improve the resources provided to customers, ensuring they are both relevant and accurate from SayPro Monthly January SCMR-17 SayPro Monthly Help Desk: Provide customer support through chat, email, or phone by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR Overview: A well-maintained and continuously evolving knowledge base is vital […]
SayPro Feedback Collection Work with the marketing and development teams to address areas for improvement based on customer insights from SayPro Monthly January SCMR-17 SayPro Monthly Help Desk: Provide customer support through chat, email, or phone by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR Overview: Effective feedback collection not only involves gathering customer […]
SayPro Escalation Handling Provide appropriate follow-up until the customer’s concern is fully resolved from SayPro Monthly January SCMR-17 SayPro Monthly Help Desk: Provide customer support through chat, email, or phone by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR Overview: Escalation handling is a critical aspect of customer support that ensures complex issues are […]
SayPro Troubleshooting & Issue Resolution Work closely with the technical team to resolve any platform-related challenges from SayPro Monthly January SCMR-17 SayPro Monthly Help Desk: Provide customer support through chat, email, or phone by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR Overview: In the SayPro Monthly SCMR-17 customer support structure, working closely with […]
SayPro Information & Targets for the Quarter Customer Satisfaction Ensure a satisfaction rating of at least 90% from users who participated in consultations, screenings, or wellness programs from SayPro Monthly January SCMR-17 SayPro Monthly Health Services: Medical consultations, health screenings, wellness programs by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR Objective: The primary […]
SayPro Information & Targets for the Quarter Wellness Program Participation Engage at least 200 participants in wellness programs, with targeted efforts to keep individuals engaged in ongoing wellness initiatives from SayPro Monthly January SCMR-17 SayPro Monthly Health Services: Medical consultations, health screenings, wellness programs by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR Objective: […]
SayPro Information & Targets for the Quarter Health Screening Targets Facilitate 100 health screenings during the quarter, ensuring screenings cover a variety of key health indicators from SayPro Monthly January SCMR-17 SayPro Monthly Health Services: Medical consultations, health screenings, wellness programs by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR Objective: The primary goal […]
SayPro Information & Targets for the Quarter Medical Consultation Target Aim to complete at least 50 medical consultations per month, ensuring availability of different healthcare providers to serve a wide range of needs from SayPro Monthly January SCMR-17 SayPro Monthly Health Services: Medical consultations, health screenings, wellness programs by SayPro Online Marketplace Office under SayPro […]
