SayPro Information & Targets for the Quarter Help Desk Analytics Track volume of inquiries (broken down by channel: chat, email, phone) from post-interaction surveys (target: 90% or higher satisfaction) from SayPro Monthly January SCMR-17 SayPro Monthly Help Desk: Provide customer support through chat, email, or phone by SayPro Online Marketplace Office under SayPro Marketing Royalty […]
SayPro User Training Create and update user guides and FAQs to help participants understand how to use the messaging tool from SayPro Monthly January SCMR-17 SayPro Monthly Messaging: Enable direct communication between buyers and sellers by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR Objective:To ensure that both buyers and sellers on the SayPro […]