SayPro Generate 100 internal support ticket issues related to SayPro web platform from SayPro Monthly February SCMR-17 SayPro Monthly IT Services: Software development, cybersecurity, and IT support by SayPro Online Marketplace Office under SayPro Marketing Royalty
🔧 A. General Platform Issues (1–20)
- SayPro homepage not loading for internal staff.
- “500 Internal Server Error” on login page.
- “Forgot Password” flow not sending reset emails.
- Server downtime during business hours.
- Delay in loading dashboard after login.
- Incorrect role assignment after account creation.
- Broken internal links in navigation menu.
- Staff profiles not updating after saving changes.
- Two-factor authentication setup failure.
- Session timeout happens too quickly.
- Users randomly logged out.
- CAPTCHA not showing on signup page.
- Duplicate accounts showing for single email.
- Feedback submission form not functional.
- SSL certificate renewal not reflected.
- Form fields not saving data on submit.
- Internal newsletter dispatch fails.
- Notifications not showing on dashboard.
- Side menu collapses automatically.
- Inconsistent user access across staging and production.
👥 B. User Account & Permissions (21–40)
- Admin unable to deactivate user accounts.
- Permission mismatch between HR and IT roles.
- Staff locked out after failed login attempts.
- Super admin can’t access audit logs.
- API access tokens not generating.
- “Change Role” feature not reflecting changes.
- Staff can see restricted user data.
- Password update does not trigger confirmation email.
- Account locked with no unlock option.
- Internal email change doesn’t reflect in SSO.
- Role-based UI elements not hiding properly.
- Employee profile photo upload fails.
- SayPro admin users seeing blank profile page.
- Login redirected to incorrect dashboard.
- Deactivated users still receiving alerts.
- Approval workflows not triggering based on hierarchy.
- Can’t create sub-admin roles.
- OAuth login fails for developer team.
- Profile fields revert after page refresh.
- Admin unable to impersonate users for troubleshooting.
🛠 C. Marketplace Functionality (41–60)
- Internal product listings not appearing in marketplace view.
- Internal sellers unable to view analytics dashboard.
- File upload errors on product creation page.
- Product tags disappear after submission.
- Admin unable to edit product categories.
- Marketplace filters not working on Firefox.
- Duplicate listing issue during bulk import.
- Inventory count not updating automatically.
- Coupons not applying at checkout for test users.
- Order summary page shows incorrect totals.
- Shipping options not loading for test checkouts.
- Transaction logs missing timestamps.
- SayPro wallet not reflecting recent purchases.
- Internal testing card fails in sandbox mode.
- Bulk export of listings stuck on processing.
- Refund button disabled for eligible transactions.
- Product status changes not reflected instantly.
- Admin reports show misaligned column data.
- Translation for product fields not working.
- Marketplace banner not updating from admin dashboard.
🧰 D. DevOps, Performance & Integrations (61–80)
- Jenkins CI pipeline build fails unexpectedly.
- Docker container restart causes data loss.
- Redis cache not refreshing after data push.
- Deployment rollback triggered without changes.
- Email service integration throws timeout.
- GitHub webhook integration fails.
- ElasticSearch not returning indexed documents.
- Google Maps integration not loading in admin panel.
- File system quota exceeded on dev server.
- Staging environment not pulling latest code.
- Webhook payload not received by third-party system.
- Cron jobs not running as scheduled.
- SayPro mobile version pulling old API version.
- Internal database backup failed checksum.
- Stripe sandbox not processing dummy payments.
- SMS gateway integration returns “invalid number” error.
- GraphQL queries failing due to schema mismatch.
- Admin notifications delivered with long delays.
- Cloudflare caching outdated CSS/JS files.
- 404 error after deployment of microservices.
🔐 E. Security & Compliance (81–100)
- Audit trail not capturing user actions.
- User data exposed via public endpoint.
- Unauthorized access detected on test server.
- Outdated libraries with known vulnerabilities flagged.
- Logs not rotating per SayPro compliance policy.
- Login audit logs missing key metadata.
- Security headers missing in HTTP responses.
- Internal admin panel accessible over HTTP.
- SQL injection test passed on legacy API.
- XSS vulnerability found in rich-text editor.
- Account deletion does not erase all data.
- Password reset token doesn’t expire.
- Old users still active in IAM directory.
- Role change logs missing from compliance report.
- Data retention policy not enforced on logs.
- API rate limits not working on staging.
- Unencrypted data observed in local storage.
- No MFA enforcement on privileged accounts.
- Insecure redirect allowed to third-party site.
- Vulnerability scanner flags default admin passwords.