SayPro Post-Event Feedback Form: A tool for collecting feedback from event participants to evaluate the success of the event and gather suggestions for future improvements from SayPro Monthly February SCMR-17 SayPro Quarterly Event Management by SayPro Online Marketplace Office under SayPro Marketing Royalty
Objective
The SayPro Post-Event Feedback Form is a strategic instrument designed to evaluate the success, effectiveness, and impact of SayPro events—whether virtual, physical, or hybrid. Its primary purpose is to gather structured, measurable, and actionable insights directly from event participants to guide continuous improvement across SayPro’s event programming.
This tool is a core component of the event performance review cycle, informing decisions on content, speakers, logistics, engagement strategies, and overall user satisfaction.
Feedback Form Structure
The SayPro feedback form is designed to be completed in 5–7 minutes and includes a blend of rating scales, multiple-choice questions, and open-ended responses to ensure quantitative data and qualitative insights are both captured.
1. Participant Information (Optional)
| Field | Type | Purpose |
|---|---|---|
| Name | Text (Optional) | For personalized follow-up if needed |
| Email Address | Text (Optional) | For updates on future events or clarifications |
| Role in Marketplace | Dropdown | Seller / Buyer / Partner / Guest / Other |
| First-time attendee? | Yes/No | Helps analyze experience based on familiarity |
2. Event Content & Delivery
Participants rate various aspects of the event on a Likert scale (1 = Poor to 5 = Excellent).
| Question | Scale |
|---|---|
| How would you rate the overall quality of the event content? | 1–5 |
| Were the sessions relevant to your needs or interests? | 1–5 |
| How would you rate the clarity and delivery of the speakers/presenters? | 1–5 |
| Was the duration of the event appropriate? | Too short / Just right / Too long |
| Were the visual aids or materials helpful? | 1–5 |
3. Event Experience
These questions assess the technical, logistical, and organizational aspects of the event.
| Question | Type |
|---|---|
| How smooth was the event registration process? | 1–5 |
| If virtual: Was the online platform easy to use and stable? | 1–5 |
| If physical: How would you rate the venue, seating, and catering? | 1–5 |
| Did you experience any technical or access issues? | Yes/No + Text |
| Was customer support (if contacted) helpful and timely? | 1–5 |
4. Engagement & Value
| Question | Type |
|---|---|
| Did you feel engaged and involved during the event? | 1–5 |
| Which session or speaker was most impactful for you? | Text |
| Did the event meet your expectations? | Yes/No |
| Do you feel more confident in using the SayPro platform after attending? | Yes/No |
5. Suggestions for Improvement
| Question | Type |
|---|---|
| What did you like most about the event? | Text |
| What could have been improved? | Text |
| Are there topics you’d like to see covered in future SayPro events? | Text |
| Would you recommend SayPro events to a colleague or friend? | Yes/No |
6. Follow-Up Consent
| Question | Type |
|---|---|
| Would you like to receive updates on future SayPro events? | Yes/No |
| May we contact you for a testimonial or follow-up interview? | Yes/No |
Implementation Tips
- Format: Digital (via Google Forms, Typeform, or SayPro’s event app), or printed for physical sessions.
- Timing: Shared immediately after the event via email or on-screen prompt (for virtual).
- Incentive (optional): Offer a small reward (discount code, SayPro points, or merchandise) for completing the form to boost response rates.
Post-Submission Use of Feedback
All responses are aggregated, analyzed, and summarized in the Post-Event Analysis Report, used by the SayPro Online Marketplace Office to:
- Evaluate event success against predefined KPIs.
- Identify strengths and improvement areas in content, logistics, and experience.
- Inform the planning of upcoming events under future SCMR initiatives.
- Refine marketing, user support, and educational strategies.
- Tailor SayPro Marketplace offerings based on evolving user needs.
Expected Outcomes
- Higher quality, data-driven event design in future cycles.
- Stronger attendee engagement and platform satisfaction.
- Clear alignment of events with SayPro’s broader user empowerment mission.
- Creation of a feedback-informed event knowledge base.