SayPro Perform 4 full backups and test restore functionality on SayPro’s servers from SayPro Monthly February SCMR-17 SayPro Monthly IT Support: Helpdesk services, system administration, backup and recovery by SayPro Online Marketplace Office under SayPro Marketing Royalty
Objective
To execute four complete, system-wide data backups across SayPro’s critical production servers and verify backup integrity through comprehensive restore tests, ensuring zero data loss, business continuity, and disaster recovery readiness.
🔐 Scope of the Task
This backup and restore process includes:
- Web application files and platform configurations
- Backend databases (PostgreSQL, MySQL, MongoDB, etc.)
- SayPro’s internal tools, APIs, and microservices
- Server configurations, environment variables, and container images
- User-generated content, logs, and email archives
📆 Backup Schedule (4 Times Monthly)
Backup Instance | Type | Server Scope | Date Range |
---|---|---|---|
Backup #1 | Full | Production Web Servers | Week 1 |
Backup #2 | Full | Databases (primary and replicas) | Week 2 |
Backup #3 | Full | Internal Tools / Cron Services | Week 3 |
Backup #4 | Full | Entire Environment Snapshot | Week 4 |
Each backup is stored in:
- On-site server vault (encrypted NAS or SAN device)
- Off-site cloud backup (e.g., AWS S3 Glacier, Azure Backup)
- Isolated immutable backup image for ransomware protection
🔄 Backup Procedure Steps
- Preparation
- Notify all affected teams of planned backup windows.
- Validate sufficient storage space and update backup catalog.
- Check for updates in backup scripts, agents, or policies.
- Initiate Backup
- Use tools like Veeam, Bacula, Acronis, or AWS Backup CLI.
- Encrypt all backup files using AES-256 encryption.
- Tag each backup with metadata: Server name, date, content type, backup ID.
- Log Backup Results
- Timestamped logs of backup progress, errors, completion status.
- Store logs in centralized log monitoring system (e.g., Graylog, ELK Stack).
- Confirm Backup Integrity
- Perform checksum validation using SHA-256.
- Automatically compare backup sizes and timestamps with prior iterations.
🧪 Restore Testing Process
To ensure disaster readiness, the IT team must simulate partial and full restores each month as follows:
Test Type | Scope | Frequency |
---|---|---|
File-level Restore | Restore specific config or logs | Every backup |
DB Restore | Import and compare DB snapshot | Every other backup |
Full System Restore | Full server image boot on sandbox | Monthly (Week 4) |
Steps:
- Restore onto a non-production test environment.
- Validate operational status:
- Web service boots correctly.
- Databases are responsive and accurate.
- User login and core features functional.
- Log test results in Restore Validation Sheet.
- Report issues to DevOps for remediation.
✅ Success Criteria
- 100% of planned backups are executed.
- All 4 backups are completed without failure or interruption.
- Restore simulations pass all test cases with:
- Accurate timestamps
- Complete data
- No corruption
- Minimum RTO (Recovery Time Objective): ≤ 4 hours
- Minimum RPO (Recovery Point Objective): ≤ 24 hours
🔍 Tools and Technologies Used
Component | Tools/Technologies |
---|---|
Backup Execution | Veeam, Bacula, rsync, AWS Backup, Azure Recovery Vault |
Monitoring | Nagios, Prometheus + Grafana |
Restore Verification | Test sandbox VMs or Docker containers |
Storage | Local RAID storage, encrypted USB vaults, S3 Glacier |
Logging | Logrotate, ElasticSearch, Graylog, Loggly |
🗃️ Documentation & Reporting
- Each backup event is logged in the SayPro Backup Execution Log.
- Each test restore scenario is documented in the Backup Restore Validation Template, including:
- Test date
- Restore scope
- Server/DB target
- Success status
- Screenshots or logs (if needed)
- Backup verification reports are reviewed weekly and shared with:
- SayPro IT Director
- Cybersecurity Audit Team
- Platform Reliability Team
📘 Sample Entry – Restore Validation Log
Field | Value |
---|---|
Backup ID | BCKP-2025-02-WK2 |
Date | 2025-02-14 |
Restore Type | Database snapshot |
Environment | Dev-sandbox-db |
Restore Time | 32 mins |
Issues Found | None |
Verified By | L. Ncube |
Status | ✅ Passed |
📌 Business Impact
- Guarantees zero tolerance for data loss across SayPro systems.
- Supports compliance with internal Data Retention Policy and ISO 27001 cybersecurity standards.
- Strengthens platform resilience against:
- Ransomware attacks
- Data center failure
- Accidental deletion
- Software corruption