SayPro Post-Event Feedback Survey Template: A standardized feedback form for guests to rate their experience at the event from SayPro Monthly January SCMR-17 SayPro Monthly On Site Management: Executionguest management SCMR
Objective
The SayPro Post-Event Feedback Survey Template is a standardized questionnaire developed to gather insights from attendees regarding their experience at SayPro events. This feedback is essential for evaluating the event’s success, identifying areas for improvement, and informing future planning decisions.
Purpose of the Survey Template
- Measure guest satisfaction across different aspects of the event
- Collect constructive feedback for operational improvement
- Assess the effectiveness of content, logistics, and engagement activities
- Identify any issues that negatively impacted the guest experience
- Maintain guest relationships by showing a commitment to continuous improvement
Format Options
- Online Form: Google Forms, Typeform, Microsoft Forms
- Paper Version: Printed and distributed at the end of the event
- Email Follow-Up: Sent within 24–48 hours post-event
Structure of the Feedback Survey Template
1. Guest Information (Optional)
(To allow anonymous feedback, this section can be skipped based on guest preference)
| Field | Details |
|---|---|
| Full Name | [Optional text field] |
| Email Address | [Optional text field] |
| Organization (if applicable) | [Optional text field] |
2. Overall Satisfaction
“Please rate your overall satisfaction with the event.”
| Scale | Rating Description |
|---|---|
| 1 | Very Dissatisfied |
| 2 | Dissatisfied |
| 3 | Neutral |
| 4 | Satisfied |
| 5 | Very Satisfied |
3. Event Logistics
“Please rate the following aspects of event logistics:”
| Category | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| Venue location | |||||
| Registration/check-in | |||||
| Seating arrangements | |||||
| AV & technical setup | |||||
| Cleanliness & facilities |
4. Program Content and Speakers
“How would you rate the event’s content and delivery?”
| Category | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| Quality of presentations | |||||
| Relevance of topics | |||||
| Speaker expertise | |||||
| Time management of sessions | |||||
| Opportunities for interaction |
5. Guest Services
| Service Area | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| Hospitality & welcome | |||||
| Food & beverages | |||||
| On-site assistance | |||||
| Helpfulness of staff |
6. Open-Ended Questions
- What did you enjoy most about the event? [Free text response]
- What can we improve for future events? [Free text response]
- Would you attend another SayPro event in the future? Why or why not? [Yes / No – optional explanation]
- Any additional comments or suggestions? [Free text response]
7. Likelihood to Recommend
“How likely are you to recommend SayPro events to a friend or colleague?”
| Scale | Response |
|---|---|
| 1 | Not Likely |
| 5 | Neutral |
| 10 | Extremely Likely |
Survey Submission and Analysis
- Submission Deadline: Within 48 hours of the event
- Response Rate Goal: Minimum 90% response from attendees
- Data Analysis: Conducted by SayPro’s event team and shared in a post-event evaluation report
Conclusion
The SayPro Post-Event Feedback Survey Template is a vital feedback tool that ensures SayPro maintains high standards of event quality and guest engagement. It provides structured, actionable insights to help SayPro improve future events while reinforcing transparency and guest inclusion in event development.