SayPro User Testing Feedback Form from SayPro Monthly February SCMR-17 SayPro Quarterly Marketplace Features by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR
Purpose of the Feedback Form
The SayPro User Testing Feedback Form is a structured instrument designed to capture qualitative and quantitative feedback from users involved in beta testing or early access to new or updated features on the SayPro Online Marketplace.
This form supports the SayPro Quarterly Marketplace Features program and aligns with SCMR-17 guidelines by ensuring that user experience insights directly inform:
- Feature improvements
- UX/UI design adjustments
- Bug identification
- Strategic roadmap alignment
This feedback mechanism is vital for delivering marketplace features that are not only functional but also intuitive, efficient, and tailored to user needs.
đź“‹ Form Sections and Fields
1. Participant Information
| Field | Description |
|---|---|
| Full Name | User/tester name |
| Email Address | For follow-up or incentive delivery |
| User Type | Vendor / Buyer / SayPro Staff / Other |
| Testing Environment | Desktop / Mobile / Both |
| Date of Test | Auto-fill or user input |
2. Feature Being Tested
| Field | Description |
|---|---|
| Feature Name | e.g., “Sticky Filters Panel” or “Smart Messaging Center” |
| Feature Type | New Feature / Updated Feature / Bug Fix Test |
| Version (if known) | Internal version or beta release label |
| Testing URL / Section | e.g., [Insert URL] |
3. Ease of Use Feedback
| Question | Response Format |
|---|---|
| How easy was it to find this feature? | 1 (Very difficult) – 5 (Very easy) |
| Was the feature easy to understand and use? | Yes / No + Comment |
| Were the buttons, icons, or labels clear? | Yes / No + Comment |
| Did anything confuse or frustrate you? | Open Text |
4. Functionality Feedback
| Question | Response Format |
|---|---|
| Did the feature work as expected? | Yes / No |
| Were there any bugs or errors? | Yes / No – If yes, describe below |
| Bug or Error Description | Open Text + Optional screenshot upload |
| How responsive was the feature (speed/performance)? | 1 (Very slow) – 5 (Very fast) |
| Any technical difficulties? | Open Text |
5. Design & Layout Feedback
| Question | Response Format |
|---|---|
| Was the design visually appealing? | 1 (Poor) – 5 (Excellent) |
| Did the layout help or hinder your experience? | Helped / Hindered – Explain |
| Is the feature mobile-friendly (if tested on mobile)? | Yes / No / Not tested |
| Suggestions to improve design? | Open Text |
6. Overall Experience
| Question | Response Format |
|---|---|
| How useful do you find this feature? | 1 (Not useful) – 5 (Very useful) |
| Would you use this feature again? | Yes / No – Why or why not? |
| How would you rate your overall experience? | Rating: 1–5 stars |
| Any final comments or ideas? | Open Text |
7. Optional Uploads
- Upload Screenshot (image of bug, UI issue, or feedback point)
- Upload Screen Recording (for demonstrating interaction flow or errors)
8. Consent and Submission
| Statement | Checkbox |
|---|---|
| I agree that my feedback may be used for product improvement and internal reporting purposes. | |
| I am open to being contacted for further testing. | Yes / No |
[Submit Feedback] – Submit button for digital form or link submission confirmation
Form Formats Available
This feedback form is available as:
- Google Form (embedded in testing email campaigns)
- PDF printable version (for in-person UX sessions)
- In-app feedback widget (beta rollout environment)
- Integrated feedback tab in Notion / Jira (for internal testers)
Feedback Usage and Reporting
All feedback submitted via this form is reviewed within 5 working days and is:
- Logged into the Feature Feedback Tracker
- Categorized by feature, issue type, and severity
- Prioritized for bug fixing, design refinement, or UX improvements
- Included in Quarterly Feature Performance Reports for leadership and SCMR compliance
Conclusion
The SayPro User Testing Feedback Form is a vital feedback loop in SayPro’s iterative feature development process. It ensures that all platform updates are tested with real users in real environments and that their voices drive product decisions in alignment with the SayPro Marketing Royalty strategy and SCMR-17 mandates.