SayPro Attend one online SayPro refresher session on CMS and update protocols from SayPro Monthly February SCMR-17 SayPro Quarterly Regular Updates by SayPro Online Marketplace Office under SayPro Marketing Royalty
1. Purpose of the Training Session
The objective of the refresher session was to ensure that all SayPro content editors, marketing personnel, and digital support staff remain proficient in:
- Using the SayPro Content Management System (CMS) effectively
- Applying current update protocols, standards, and approval workflows
- Maintaining compliance, consistency, and quality assurance across all public-facing web content
- Supporting accurate content delivery aligned with SCMR-17 quarterly goals
This training is mandatory once per quarter and is key to reinforcing content governance and version control practices.
2. Session Details
| Item | Description |
|---|---|
| Session Title | “SayPro CMS Refresher: Q1 2025 Update Protocols & Practices” |
| Facilitator | Thabo Mahlangu – Lead Web Operations, SayPro Digital |
| Platform Used | SayPro Zoom for Business (Recording Archived on LMS) |
| Date Held | [Insert Date] |
| Duration | 1 hour 30 minutes |
| Attendees | 27 participants (Digital, Content, Real Estate, Training Units) |
| Materials Provided | Refresher Slide Deck, CMS User Quick Guide (2025 edition), Change Tracker Template |
3. Key Topics Covered
A. CMS Content Update Workflow
- Navigating SayPro CMS dashboard and editor interface
- Publishing vs. drafting best practices
- Category and metadata tagging standards (incl. subcategory accuracy)
- Version history and rollback techniques
B. Metadata and SEO Alignment
- Writing effective page titles and meta descriptions
- Proper use of alt text, canonical tags, and structured data
- Monitoring SEO health scores and analytics dashboards
C. Link and Document Management
- How to replace outdated PDFs and image files
- Broken link detection using integrated CMS tools
- Rules for internal linking (hierarchical structure)
D. Compliance & Approvals
- Content compliance checklists (POPIA, GDPR, SayPro internal branding)
- Approver levels per content type (Service, Property, Training)
- Using the SayPro Change Request Form and Approval Tracker
E. Real-time Demo & Q&A
- Live walkthrough of editing a property listing
- Updating a downloadable brochure
- Resolving a flagged metadata error
4. Participant Engagement & Assessment
| Segment | Format Used |
|---|---|
| Interactive Quiz | 5-question CMS knowledge check (via Mentimeter) |
| Chat-based Q&A | Live support from CMS moderators |
| Polling | Pulse checks on prior CMS usage experience |
| Feedback Form | Distributed post-session for feedback and attendance log |
Participants who completed the session and submitted the quiz received a SayPro Q1 CMS Refresher Certificate of Participation, which was logged in the SayPro Learning Management System (LMS).
5. Key Takeaways and Benefits
- Increased CMS confidence and accuracy across editorial teams
- Reduced dependency on IT for routine updates
- Clear understanding of what must be escalated for legal/compliance review
- Reinforced use of SEO best practices and metadata tagging
- Stronger cross-departmental alignment for content handling and approval
6. Follow-Up Actions and Recommendations
| Action | Timeline | Owner |
|---|---|---|
| Re-upload CMS Quick Guide to LMS | Done | SayPro Digital Team |
| Add CMS refresher quiz to internal portal | Done | Training Support |
| Schedule advanced CMS workshop (media automation) | April 2025 | SayPro Web Admin |
| Distribute feedback summary to leadership | March 2025 | Online Marketplace Office |
7. Conclusion
The SayPro Q1 2025 CMS Refresher Session, conducted under the SCMR-17 umbrella, successfully ensured that all relevant stakeholders were upskilled, aligned, and equipped to carry out their content responsibilities using SayPro’s evolving digital toolset and protocols. This is a foundational part of sustaining digital excellence, compliance, and consistency across the SayPro ecosystem.