SayPro SayPro Bug Report or Broken Link Log (if applicable) from SayPro Monthly February SCMR-17 SayPro Quarterly Regular Updates by SayPro Online Marketplace Office under SayPro Marketing Royalty
1. Purpose of the Log
The SayPro Bug Report or Broken Link Log is a formal internal tracking system designed to:
- Identify and document all technical issues, broken links, and platform malfunctions
- Assign resolution actions to the relevant departments (CMS, IT, or content teams)
- Ensure all technical inconsistencies are addressed prior to the publication of quarterly content updates
- Maintain platform integrity, functionality, and user experience standards
This log directly supports the SCMR-17 compliance objectives by ensuring that SayPro’s online presence remains error-free, up-to-date, and fully operational.
🎯 2. Objectives of This Log
- Maintain a 100% error resolution rate per quarterly review cycle
- Quickly triage and assign broken link or functionality reports
- Track technical issues affecting accessibility, navigation, and search indexing
- Minimize user disruption across SayPro web properties
- Log actions taken and identify systemic issues for future prevention
🧾 3. Standard Log Format
| Field | Description |
|---|---|
| Report ID | Unique identifier for each issue (e.g., BRK-2025-015) |
| Date Identified | Date the bug/link issue was found |
| Reported By | Name/Dept/Email of the reporter |
| Page/URL Affected | Exact link or area of the site with issue |
| Issue Type | ☐ Broken Link ☐ UI Bug ☐ Media Load Error ☐ Redirect Error ☐ Other |
| Severity Level | ☐ Low ☐ Medium ☐ High ☐ Critical |
| Description of the Issue | Detailed summary of the problem |
| Status | ☐ Open ☐ In Progress ☐ Resolved ☐ Deferred |
| Assigned To | IT or Content team member responsible for fixing |
| Resolution Date | When the issue was resolved |
| Remarks | Fix notes or follow-up required |
📊 4. February 2025 Broken Link & Bug Report Summary
| Issue ID | Page Affected | Type | Severity | Status | Resolution |
|---|---|---|---|---|---|
| BRK-2025-014 | /training/courses/sales-strategy | Broken Link | Medium | Resolved | Updated PDF URL |
| BUG-2025-019 | /marketplace/services/design | UI Bug | High | Resolved | Button link fixed (CSS override) |
| BRK-2025-023 | /properties/2025-summer-deals | Redirect Error | Medium | Resolved | Redirect rule corrected in .htaccess |
| MEDIA-2025-011 | /about-us/team-video | Media Error | Low | Resolved | Re-encoded and re-uploaded video |
| BUG-2025-030 | /login/forgot-password | Functional Bug | Critical | In Progress | Under review by backend dev team |
🧩 5. Sample Bug Report (Detailed)
Issue ID: BUG-2025-030
Date Identified: [Insert Date]
Reported By: Sipho Mabaso (Support Desk)
URL: [Insert URL]
Issue Type: Functional Bug
Severity: Critical
Description: “Forgot password” form does not trigger reset email – affects all user accounts tested.
Status: In Progress
Assigned To: DevOps – Johan L.
Remarks: Root cause linked to SMTP relay failure; fix to be deployed in next hot patch.
6. Issue Trends Observed (February 2025)
- Most common issue: Outdated internal links to PDFs or archived pages
- Primary cause: Legacy links not refreshed in CMS after new content upload
- Emerging risk: 3 broken redirects traced to outdated SEO plugins
- All issues resolved within 3 business days, except for 1 critical backend bug
7. Mitigation Strategies & Recommendations
| Area of Risk | Proposed Action |
|---|---|
| Legacy link management | Automate link-check audits before publishing |
| Media playback failures | Standardize encoding and browser compatibility checks |
| Redirect & routing errors | Implement 301 redirect tracking in SayPro CMS |
| Email-trigger bugs | Add uptime monitoring for SMTP/CRM integrations |
| Issue escalation workflow | Create severity-based ticket escalation ladder for all bug types |
8. System Enhancements in Progress
- Integrating automated broken link scanner into SayPro’s CMS interface
- Deployment of AI-based anomaly detection tool for unexpected media or layout changes
- Creating a monthly bug dashboard for departmental heads to review post-cycle
9. Conclusion
The SayPro Bug Report or Broken Link Log is a vital tool in ensuring that the technical foundations of SayPro’s digital platforms remain strong, usable, and compliant. For the SCMR-17 February 2025 cycle, all identified issues were logged, triaged, and resolved with strong collaboration across IT, content, and support teams.