SayPro Templates to Use User Feedback Forms: A template for collecting feedback from users with disabilities during testing to capture their experience with the site’s accessibility from SayPro Monthly January SCMR-17 SayPro Monthly Inclusive Design: Ensure the site is accessible to users with disabilities by SayPro Online Marketplace Office under SayPro Marketing Royalty SCMR
User feedback forms are a critical tool for gathering direct input from users with disabilities during the testing process. This feedback helps to evaluate how well the site’s accessibility features are functioning and to identify areas that need further improvement.
Below is a User Feedback Form Template designed specifically to capture users’ experiences with the accessibility of the SayPro website, as part of the SayPro Monthly January SCMR-17 initiative to ensure inclusive design.
SayPro User Feedback Form for Accessibility Testing
Introduction
We value your input and want to ensure that SayPro’s platform is fully accessible to all users. Please take a few minutes to provide feedback about your experience using our website. Your responses will help us improve the site’s accessibility and ensure it meets the needs of all users, including those with disabilities.
This feedback form will cover various aspects of accessibility, including navigation, visual elements, and use of assistive technologies.
1. User Information (Optional)
- Name: [Text Field]
- Age: [Text Field]
- Disability Type: (Please select all that apply)
- Visual Impairment (e.g., blindness, low vision)
- Hearing Impairment (e.g., deafness, hard of hearing)
- Motor Impairment (e.g., difficulty using a mouse or keyboard)
- Cognitive Impairment (e.g., dyslexia, memory issues)
- Other (Please specify): [Text Field]
- Assistive Technology Used: (Check all that apply)
- Screen Reader (e.g., JAWS, NVDA, VoiceOver)
- Screen Magnifier (e.g., ZoomText)
- Voice Recognition (e.g., Dragon NaturallySpeaking)
- Switch Devices (e.g., mouth-operated switches, adaptive switches)
- Other (Please specify): [Text Field]
2. General Experience
- How easy was it to navigate the website using your assistive technology?
- Very Easy
- Somewhat Easy
- Neutral
- Somewhat Difficult
- Very Difficult
- Did you encounter any barriers while navigating the site?
- Yes
- No
- If yes, please describe the barriers you encountered: [Text Field]
- Overall, how would you rate the accessibility of the SayPro website?
- Excellent
- Good
- Fair
- Poor
- Very Poor
3. Visual Accessibility
- Was the text on the site easy to read (size, color contrast, etc.)?
- Yes
- No
- If no, please specify what issues you encountered: [Text Field]
- Were images on the website properly described (alt text) for screen reader users?
- Yes
- No
- If no, which images did you find lacked descriptions?: [Text Field]
- Did you experience any issues with text resizing (zooming in on the page)?
- Yes
- No
- If yes, what issues did you face?: [Text Field]
4. Keyboard Navigation
- Were you able to navigate the website using only the keyboard?
- Yes
- No
- If no, please describe the issues you faced with keyboard navigation: [Text Field]
- Did you encounter any issues with focus indicators (e.g., when tabbing between buttons and links)?
- Yes
- No
- If yes, please specify the problems: [Text Field]
- Did you experience any difficulties with interactive elements (e.g., forms, buttons, or dropdowns)?
- Yes
- No
- If yes, please explain: [Text Field]
5. Form Accessibility
- Were all form fields (e.g., text fields, checkboxes, dropdowns) properly labeled?
- Yes
- No
- If no, please specify which fields were not labeled correctly: [Text Field]
- Did you encounter any issues with form validation messages (e.g., error messages or guidance)?
- Yes
- No
- If yes, please describe the issues: [Text Field]
- Were you able to submit forms without difficulty (e.g., registration, checkout)?
- Yes
- No
- If no, what difficulties did you encounter?: [Text Field]
6. Multimedia Content (Video/Audio)
- Were all videos on the site accessible (e.g., captions, transcripts, audio descriptions)?
- Yes
- No
- If no, which videos lacked accessibility features?: [Text Field]
- Were the audio contents (e.g., podcasts, webinars) accompanied by transcripts or captions?
- Yes
- No
- If no, which audio contents were missing these features?: [Text Field]
7. Mobile Accessibility
- Did you experience any issues accessing the site on a mobile device?
- Yes
- No
- If yes, please describe the issues you faced: [Text Field]
- Were touch targets (e.g., buttons, links) large enough for easy interaction on mobile devices?
- Yes
- No
- If no, which areas had issues with touch targets?: [Text Field]
8. Suggestions and Improvements
- What improvements would you suggest to make the SayPro website more accessible?
- [Text Field]
- Are there any additional features or tools that would improve your experience on the site?
- [Text Field]
- Please share any other feedback or comments about your experience:
- [Text Field]
9. Consent for Follow-Up
- Would you be willing to participate in follow-up interviews or testing to further assist us in improving accessibility?
- Yes
- No
- If yes, please provide your preferred contact information (email or phone number): [Text Field]
Conclusion
Thank you for providing your valuable feedback! Your responses will be used to enhance the accessibility of the SayPro website and create a better user experience for everyone. If you have any further comments or concerns, please don’t hesitate to reach out to us.
Notes on Feedback Form Usage
- Data Collection: Ensure that all feedback is anonymized if users prefer not to provide personal information, while still collecting critical feedback on their accessibility experience.
- Follow-Up: Offer users the opportunity to participate in follow-up research or additional testing. This will help gather more in-depth insights for future iterations of the platform.
- Continuous Improvements: After gathering feedback, ensure that you prioritize fixing the issues most frequently reported by users with disabilities. Use these insights to inform your ongoing accessibility improvements.
This feedback form template is essential in gathering authentic user experiences from those who rely on accessibility features, enabling SayPro’s team to continue building a truly inclusive online platform.